Leak Calculator
Seven leaks quietly drain most operations. Two of them you can price yourself in about ten minutes — that's what this does. Every field starts at zero; nothing is counted until you enter it.
Your team
Pick the size that fits. This sets your cost per person, which drives every hour-based figure below.
Enter your name and email to unlock the calculator.
Recognised from an earlier visit on this browser.
These five are our method, not your data. They are the only fields that carry a value before you start, because the calculation cannot run without them. Change any of them and every figure below moves.
No single source of truth
Measurable nowInformation scattered across Slack, email, Notion, spreadsheets and group chats.
One move this week
Name a single home for decisions — one doc, one channel. Announce it once, then answer every "where's the…" by pasting that link and nothing else.
Re-count your hunting hours in two weeks. The drop is the part of this figure you've actually captured.
Invisible pipeline and deliverables
Measurable nowDeals and projects go quiet, and nobody notices until it's too late to save them.
One move this week
Mark every deal and project with no contact in 30 days. Send the top five a single line — no pitch, just "is this still live?"
Whatever comes back tells you how much of your stall rate is dead versus merely sleeping. That ratio is the assumption doing the most work in this figure.
What your numbers say
- Enter your figures above and this fills in.
This is a two-leak estimate built on your inputs and our defaults. It's directionally useful and deliberately conservative — it isn't an audit.
The five leaks this calculator can't price
0 of 5 flaggedEach one needs data the calculator can't ask for in a form — error logs, touchpoint maps, message performance, calendars, commitment histories. Tick the ones that ring true. It takes thirty seconds and tells you where the rest of the money is sitting.
Technical errors
Priced from: transaction volume, error rate, recovery rate, average order value, and the staff hours spent firefighting.
Customer experience breakdown
Priced from: active clients, revenue per client, the share of churn traceable to experience, and leads lost between first touch and proposal.
Faceless generic outreach
Priced from: monthly reach, your current reply rate against an achievable one, conversion, and average order value.
Meeting owner overload
Priced from: attendees, meeting hours per week, the share with no agenda or decision, and loaded hourly cost.
Accountability loop breakdown
Priced from: unowned commitments, slip rate, cost per slipped commitment, and the rework each slip creates.
Your first two leaks
Added up. Five more are waiting in your Clarity Report.
Built on: your inputs and the assumptions in the panel above.
How these two numbers are calculated
The arithmetic is the easy part.
Anyone can multiply hours by an hourly rate. Almost nobody can tell you their real stall rate, their genuinely loaded cost per head, or what share of quiet deals die rather than sleep. Knowing which numbers belong in the formula is the work, and it takes your data rather than a web form. So here is every step, in full.
Leak 01 — No single source of truth
((Hunting hrs + Rework hrs) × People × Working weeks × Loaded hourly) × Recovery factor
Loaded hourly is annual cost divided by working weeks × hours per week, not by 2,080 — pricing lost time against hours somebody is actually available to work, rather than against a calendar year nobody works.
The recovery factor matters more than anything else here. Freed-up time doesn't become money on its own; it becomes money when it's redirected. At 60% we're assuming a good but imperfect redirect.
Leak 02 — Invisible pipeline and deliverables
Pipeline: Value × Stall rate × Win rate × Never-recovers share × Turnovers per year
Delivery: Work in progress × Stall rate × Margin erosion × Turnovers per year
A stalled deal doesn't cost you its full value — it costs you what it would have won, which is why the win rate is in there. And not every stall is fatal, so only the never-recovers share is counted as loss. Turnovers per year converts a snapshot of open work into an annual figure: a three-month sales cycle turns your pipeline over roughly four times a year. Turnovers are capped between one and six.
Stalled delivery is treated differently. You usually still finish the work, so the loss shows up as margin: rework, scope creep, re-briefing, and the carrying cost of holding a project open.
What this deliberately does not do
- Model seasonality, or your busy and quiet quarters.
- Separate fixed from variable cost, or account for tax treatment.
- Check your inputs against your accounts, CRM or calendar.
- Price the five leaks that need real operational data to measure.
The stated figure is the midpoint. The range shown at the top is the midpoint at –30% and +35%, which reflects how much movement a single assumption can cause. Resolving that spread is most of what the Clarity Report is for.
Five more leaks are waiting
This calculator prices the two leaks you can measure from memory. The Clarity Report prices all seven against your real data — and ranks them, so you fix the expensive one first.
Request your Clarity Report